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FAQs

What is the serial number stamped on my cart?

Each address has a cart assigned to it indicated by the serial number stamped on your cart. This helps residents keep up with their cart, and helps River Birch Renewable Energy or the parish locate lost carts.
What about parking on collection days?

Do not park at the curb on collection day. If a car is blocking the safe collection of your garbage by the fully automated and semi-automated equipment, then the driver will not service the cart at the time. You will not receive garbage collection services during such circumstances. In order to be serviced, all carts should be placed at least 3 feet from vehicles, trees, mailboxes, fence posts, etc. as discussed previously. In those few locations where parking is an extreme problem, place carts at the closest accessible location with handles facing the residential house.
What if my cart is stolen, damaged or destroyed?

The wheeled cart is the property of River Birch Renewable Energy or the parish and must not be painted, abused, mutilated, altered or modified in any way. If the cart is damaged or stolen, call River Birch Renewable Energy at 985-649-1180 and the company will replace and repair the cart free of charge.
What size carts are available and what does it cost?

Initially each household will be given a 96 gallon cart. The cart should provide adequate capacity for an average household.
When does my bulky waste get collected?

Bulk Waste "Boom Truck Service" will bi-weekly pickup large items with weights or volumes greater than those allowed for containers. Bulky waste includes automobile parts, (fenders, seats, camper tops and other parts not to exceeding 400 pounds) furniture, window air conditioning units, yard waste construction debris, but excludes dead animals, hazardous waste and stable waste.

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Residential Garbage Collection

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About

Fully automated and semi-automated residential refuse collection. 96-gallon wheeled containers are used with the parish's garbage collection. Garbage and trash cart containers are serviced with the fully automated side loading service trucks and bagged residential trash on the ground is serviced with semi-automated rear loading trucks with two hoppers on the back. Cart containers should be placed curbside with handles facing the house, 3ft away from additional carts, cars and mailboxes. Bulky waste is serviced bi-weekly with boom truck service. The current vendor for the fully automated and semi-automated collection is River Birch Renewable Energy.

Twice-per-week garbage pickup is billed monthly via water bills.

Pickup Rules

All normal household wastes can be placed in the container. Residents are encouraged to cart containerize all garbage and trash.

Never place the following items in the container: hot ashes or coal, household hazardous waste or medical waste.

Collection Schedule

East Bank

Wednesday and Saturday from I-310 through Montz.
Tuesday and Friday from I-310 through St. Rose.

West Bank

Monday and Thursday: Towns of Killona, Taft, Hahnville, Luling (between River Road and Highway 90), Mozella, Paradis, Des Allemands and Bayou Gauche.
Tuesday and Friday: Luling (Willowdale, Davis Plantation, Willowridge, Lakewood West, Mimosa Park, Coronado Park), Boutte (south of Highway 90 to I-310) and Ama.

The Boom Truck service passes each residency twice monthly; however, these dates are subject to change based on service volume.

St. Charles Parish, LA

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